Store Return Policy

Please visit the following link for self-serve returns:

https://shopify.com/24739708980/account

 

At Pwcpartsyard, we are committed to delivering high-quality electronic components to all our customers. To ensure that every part you purchase meets your expectations, here is our return policy tailored specifically for electronic components:

Return Eligibility

  1. Time Frame: Returns must be initiated within 30 days of the delivery date.
  2. Condition: Returned items must be in their original, unused condition. Components should be unmodified, free from any signs of tampering, and in their original packaging.

Non-Returnable Items

  • Items that have been damaged, modified, or used for testing purposes.
  • Components that have been soldered, altered, or have physical damage.

Return Process

  1. Contact Us: Before returning any item, please contact our support team through Messages to start the return process. Provide your order number, the item's details, and the reason for the return.
  2. Inspection: Once we receive your return request, we will provide instructions on how to send back the item. Returned items will undergo an inspection to ensure they meet our return criteria.
  3. Refund or Replacement: If the return is approved, you can opt for a refund or a replacement. Refunds will be processed to the original method of payment within three business of days of receipt & inspection.

Additional Notes

  • Shipping costs for returning the item are non-refundable and are the responsibility of the customer unless the return is due to an error on our part (e.g., you received an incorrect or defective item).
  • We reserve the right to deny any return if the item does not meet our return criteria or shows signs of damage not due to our error.

Thank you for choosing Pwcpartsyard. If you have any questions or concerns about our return policy or your order, please feel free to reach out to us.